Website support and changes in Swindon
Updates and fixes when you need them, from someone who answers.
A website needs looking after. Opening hours change, prices go up and sometimes something simply stops working.
Whether we built your site or someone else did, you can ask us to look after it. You deal with a person, not a ticket queue, and small changes are quoted before we start so you always know the cost.
Bigger additions, like a new section or a new feature, are priced as a fixed-price job in the same way as a new site. There is no contract, and you can stop whenever you like.
Why choose us
Looking after your website, simply
The benefits of website support from a local Swindon web designer.
Quick changes
Small updates are usually quick, and we tell you the cost before we start.
Fixes without the runaround
Tell us what is wrong and we find the cause, fix it and explain it in plain English.
Kept up to date
Software and plugins are updated so your site stays secure and working.
No contract
Use us when you need us. You are never locked in and you can stop at any time.
Any website
We can look after your site whether or not we built it.
One person to talk to
You deal directly with the person doing the work, not a call centre.
What is included
What website support covers
Everyday changes and fixes, so you can leave the website to us.
- Text, photo, price and page changes made for you
- Fixing pages that are broken, slow or not displaying properly
- Keeping software and plugins up to date
- New pages or features, quoted at a fixed price
- Help with your domain name, hosting and email
- Checks that your forms, links and maps still work
- Advice on what is worth changing and what is not
- Help moving your site if you ever want to change provider
How it works
Getting a change made, in four steps
No tickets, no forms, no waiting on hold.
Tell us
Email or ring us with what you need changing or what is wrong.
Quote if needed
We tell you the cost of anything beyond a quick fix before we start.
We make the change
We do the work and test it, so you do not have to.
You check
You take a look and tell us if anything needs tweaking.
Website support questions
Questions about website support and changes
Straight answers to what small businesses ask about looking after their website.
Website support covers everyday changes and care: editing text, photos and prices, fixing faults, updating software and plugins, and helping with your domain, hosting and email. Bigger additions, like new pages or features, are quoted separately at a fixed price.
The cost depends on what you need. Small changes are quoted before we start, and bigger jobs are priced at a fixed rate in writing. There are no long contracts, so you only pay for what you use.
Tell us what you need and we will give you a price.
Yes. We can look after a website someone else built. We start by finding out how it is built and where it is hosted, then tell you what it needs and how we can help.
Small changes are usually made quickly, often within a working day or two, depending on what else is on. If your change is urgent, tell us and we will do our best to fit it in.
No. You can ask us for help when you need it, and you are never locked into a long contract. If you would like regular care, such as updates and backups, we can set that up and you can stop it at any time.
Usually, yes. Tell us what is going wrong and we will find the cause, fix it and explain what happened in plain English. If a repair is not worth doing, we will tell you and suggest the cheaper route.
Yes, if you would like us to. We keep software, plugins and security up to date and check that your site keeps working. Out-of-date software is one of the most common reasons websites get into trouble.
Email or phone us and tell us what you need. You deal directly with the person doing the work, and we will confirm what is involved and the cost before we start.
Need a change made, or something fixed?
Tell us what you need. We will tell you what it involves and what it costs before we start.